Quality Assurance Specialist

The Specialist, Technical Services (Innovation Integration) will support the Manager, Technical Services (Innovation Integration) on the execution of quality, environmental, health, safety, and food safety (QEHSFS) strategies to ensure the successful introduction of new products across internal and external bottling partners in the cold beverage network. This role will serve as a technical liaison, assisting in the integration of innovation projects while maintaining food safety and regulatory compliance.

Essential Duties and Responsibilities

• Innovation Process Execution: Attend Cold Beverage Stage Gate meetings as a technical support representative for QEHSFS, ensuring alignment between technical capabilities and business objectives.
• Technical Guidance: Work with innovation teams to connect them with the appropriate subject matter experts (SMEs) based on project requirements.
• Field Technical Services Support: Work with KDP Field Tech Services to distribute technical documentation and maintain formulations of record in the department database.
• Laboratory Coordination: Assist the Laboratory Services Group in setting up lab systems and specifications for product sampling.
• Cross-Functional Coordination: Collaborate with R&D, Quality Assurance, Supply Chain, and Manufacturing teams to support innovation projects.
• Create technical communications to inform internal and external manufacturing and business partners of new launches or changes to existing products. Align with cross functional teams to develop requirements for technical communication (includes BC concentrate planning, IMO, Supply Chain Project Management, graphics, and master data)

Other Necessary Functions

• Adhere to Keurig Dr Pepper (KDP) policies, procedures, and safety requirements.
• Travel Requirement: Less than 10%

• Bachelor’s degree in Life Sciences, Food Sciences, Chemistry, Microbiology, Engineering, or related field.
• Strong ability to support technical change and implement best practices across an organization.
• Experience in technical writing with strong written and verbal communication skills across diverse functions.
• Knowledge of KDP product portfolio a bonus.
• Experience with SAP, Oracle, and Infor Optiva.
• Intermediate to advanced knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.