Quality Engineer

The Quality Engineer I occupies a key role in Quality Assurance department. This job contributes to KDRP success by planning, organizing and executing functional programs that enhance manufacturing quality, productivity and capacity.   As a Quality Engineer I, you will support the process of ongoing rapid development of new products, processes, equipment, and materials - including controls and equipment capability identification.  Your responsibilities will extend throughout the full spectrum of the supply chain, working with suppliers on their material testing and controls, through our internal development and process/product qualification process.   

Shift & Schedule: This is a full time position working. Monday-Friday 8a-5p. Flexibility to work overtime, weekends, and holidays is required as scheduled. 

What you will do:

• Work closely with the Product, Engineering and Contract Manufacturer teams in support of identifying and correcting issues underlying customer complaints/returns in a fast paced consumer product environment
• Work closely with Contract Manufacturers to ensure corrective and preventative actions are cut in timely and accurately.
• Work closely with Data Analytics, Triage, Test Engineering, Design Engineering and Customer Care teams to assess reasons for returns
• Perform hands-on review of customer product returns, manage material disposition and track recurring issues for 8D
• Coordinate retailer reverse logistics and brewer recycling/refurbishment programs
• Lead quality interface with 3^rd party logistics (3PL) to coordinate inventory holds and rework as well as assessment and disposition of non-conformances
• Support packaging category team to ensure product packaging testing meets required standards
• Coordinate and execute corrective action and preventive action (8D) process
• Evaluate current hardware and software test methods, propose and implement additional testing to current product platform
• Present and review data/reports related to specific issues to peers and executives
• Establish standard procedure formats and maintain library of QC protocol documents that can be readily used by other teams as required
• Foster working relationships amongst partners to promote quality, robustness, and reliability.

• Salary Range: The starting salary is between 52,500-77,000. Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility
• Benefits eligible Day 1!

• Bachelor's degree is strongly preferred.
• Quality experience in a manufacturing environment is required.
• Previous experience in a consumer product quality role is highly desired
• Good working knowledge of statistical analysis and problem solving tools
• Experienced with contract manufacturing and supplier quality management and auditing
• Effective interpersonal, communication, planning, problem solving, and organizational skills in a global environment
• Continuous improvement mindset
• Self-motivated and experienced in dealing with ambiguity while performing critical project steps
• Experienced in defining project prioritization and flexible to shift project focus upon business decisions

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.