Sr Quality Engineer

Burlington, MA Job ID 119014 Job Category Supply Chain Job Level Individual Contributor Position Type Full-Time

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Job Overview:

The Senior Quality Engineer will join the Keurig Dr Pepper Global Product Organization and will work on cross-functional teams, implementing next generation technology for our Keurig appliances

The Senior Quality Engineer works closely with Engineering, Product Management, Reliability/Test Engineering and our Asia Manufacturing Quality teams on multiple activities in support of on-going product quality and reliability improvement efforts. The Senior Quality Engineer is responsible for appliance and related manufacturing process quality compliance. This function applies the Advanced Product Quality Planning (APQP) process, a strong technical expertise in product development, and quality tool knowledge to ensure that all requirements and specifications are fulfilled

This individual will have the ability to create and maintain product qualification documents used to evaluate new and revised appliance compliance within company standards. The position requires knowledge of quality systems, statistical tools, lean six sigma methodologies, process capability, and understanding of control plans and process flow. Additionally, this person needs to apply analytical thinking to evaluate test and field performance data and develop fact base summaries used as part of the business case required for appliances.

What you will do:

Be the champion for Product Quality, Reliability and Attributes across the cross-functional global organization, influencing the design, manufacturing quality and commercialization of our Keurig coffee machines and accessories.
Work with Product Management and Engineering to align on clear quality and reliability targets for the development programs.
Support new product development projects to deliver the highest quality systems through lessons learned from the field, component reliability, and consumer centered design.
Participate in Design Reviews and create project risk assessments from a Product Quality perspective.
Facilitate DFMEA Project
Work with cross functional teams in defining mitigation plans for High Risk Items found in the DFMEA
Drive closure of issues through systematic approach, RCA (fishbone diagram, 5 whys)
Work closely with Contract Manufacturers to ensure corrective and preventative actions are cut in timely and accurately.
Present and review data/reports related to specific issues to leadership and stakeholders
Establish standard procedure and process formats and maintain library of protocol
Foster working relationships amongst partners to promote quality, robustness, and reliability.
Up to 10% domestic and international travel required

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Total Rewards:

Benefits:

Our people are the heart of our business, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development while ensuring you feel valued, inspired and appreciated.

Requirements:

Bachelor’s degree in an Engineering field or equivalent related experience
5+ years of professional experience in a relevant industry
Previous experience in Quality, Manufacturing, or New Product Development is preferred
Previous experience with contract manufacturing and supplier quality management
Excellent communication, planning, problem solving, and organizational skills in a global environment
Experience with Design for Six Sigma practices including Root Cause Analysis, 8D, A3, Design of Experiments, etc. - Green Belt Certified Preferred
Statistics as applicable to high volume product design and manufacture.
An aptitude for creating and presenting data-based trade-off studies as input to decision making.
Familiar with Return-on-Investment (ROI) analysis methods.
Ability to present risks and status of development projects to management and stakeholders.
Ability to prioritize and manage multiple projects at once.
Demonstrated record of making critical decisions that positively impact the course of the organization.
Effective at mentoring junior staff members
Continuous improvement mindset
Self-motivated and experienced in dealing with ambiguity while performing critical project steps
Experienced in defining project prioritization and flexible to shift project focus upon business decisions
Proficient in MS Word, Excel, Visio and Power Point
Familiarity with Lean and Agile development
Familiarity with software packages such as JMP, SQL, Tableau, TeamCenter, Confluence, Jira, are desirable

Company Overview:

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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